- Speed up call taking, location, and incident classification.
- Increase the dispatch process and equipment selection speed.
- Faster and errorless automated equipment substitution.
- Quickly escalate incidents and apply pre-defined alarm levels.
- Error-free and faster dispatch information processing.
- Eliminate wait time and information bottlenecks.
- Instantly prepare complex incident and dispatch reports.
Take the ‘guesswork’ out of equipment dispatching.
Each incident type has equipment attached to it
Have the system suggest equipment for the incident
Automatically dispatch backup when needed
Get things done faster.
Manage all incident related activities from a single screen
Automation of most processes reduces human error
Use Box Card and Call Type profiles to assign apparatus
Track and manage incidents.
iCAD automatically logs status changes
Track the status of all equipments on one screen
Automatic alarm level escalation
Simple reporting.
User-friendly features to quickly print reports for the center and stations
Customize reports in-house, information and format, according to your needs
Produce accurate reports with incident details that are automatically tracked to the second
Why iCAD?
Key Features
Intuitive and Easy-To-Use User Interface. Have easy access to all the tools and features of the system in a simple user interface that’s easy to use and easy to remember.
Tools and Features That Make a Difference. From simple calls to complex emergencies, you will have all the tools you need to run an efficient operation. No bells or whistles, only the features that make a difference to the people that count on you.
Secured Multi-User Environment. Give your team the right tools to enhance their productivity without compromising sensitive information. Keep secured data out of reach with user level, feature-by-feature access permissions.
Exceptional Customer Service and Technical Support. Receive 24x7 year-round technical support and hands-on assistance.
Pre-plan files
Hazardous material tracking
Box card profile
Nearest hydrant
Automatic and detailed event log
Department-specific incident numbering
Automatic alarm level escalation
Incident type and location profile
Automatic equipment substitution
One-click dispatch
Nearest hospitals list
Address and block search engine
Automatic equipment release
All information on a single screen
Intuitive and easy to use
Detailed station profile
Station level status alarms
Station response time
Equipment inventory and substitutes
Visual editor with drag-drop
Default box card
Unlimited incident types
Unlimited alarm levels
View all equipment and stations on file
Ability to change status and assignment
Visual and audible notification
Status-level timers and alarms
Visual editor with drag-drop
Flexible 911 string format
Automatic 911 string parsing
Built-in address and block search engine
Assigns box cards automatically
Raw call data archive
Detailed incident report
Call statistics reports
Print reports per station or department
Specify date ranges
Access level security
Supervisor console
Easy to use configuration assistance
Single and multi-user
Access to incident raw data