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    • Home
    • Products
      • Shop
      • Business Development
      • InfoMax
      • InfoMax Special Offer
      • Your Skills eBook
      • Production Management
      • iWork
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      • iCAD
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      • Business IT Consulting
      • End to End IT Services
      • Book a Consultation
    • Careers
    • Adam's Blog
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iCAD™ - Intelligent Computer Aided Dispatch

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Lite Edition: $15,499

Standard Edition: $42,959

Standard Edition: $42,959

Ideal for Fire Departments with a single Fire Station.

image113

Standard Edition: $42,959

Standard Edition: $42,959

Standard Edition: $42,959

Ideal for Fire Departments with multiple Fire Stations.

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Pro Edition: $84,599

Standard Edition: $42,959

Pro Edition: $84,599

Ideal for 911 Call Centers with several Fire Departments.

Reduce Dispatch and Response Time by 50% in 30 days!

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Automate the dispatch process and save valuable time:

- Speed up call taking, location, and incident classification.

- Increase the dispatch process and equipment selection speed.

- Faster and errorless automated equipment substitution.

- Quickly escalate incidents and apply pre-defined alarm levels. 

- Error-free and faster dispatch information processing.

- Eliminate wait time and information bottlenecks.

- Instantly prepare complex incident and dispatch reports. 

iCAD Pro Special Offer
Find Out More Below
Request Product Demo

Save valuable time when seconds count with iCAD™

Experience the most efficient way to manage incidents, improve dispatch time, and track equipment:

Take the ‘guesswork’ out of equipment dispatching.

Each incident type has equipment attached to it

Have the system suggest equipment for the incident

Automatically dispatch backup when needed


Get things done faster.

Manage all incident related activities from a single screen

Automation of most processes reduces human error

Use Box Card and Call Type profiles to assign apparatus 


Track and manage incidents.

iCAD automatically logs status changes

Track the status of all equipments on one screen

Automatic alarm level escalation


Simple reporting.

User-friendly features to quickly print reports for the center and stations 

Customize reports in-house, information and format, according to your needs

Produce accurate reports with incident details that are automatically tracked to the second 

Learn More

Why iCAD?

  • Improve response time 
  • Take the guesswork out of dispatching 
  • Improve productivity and performance 
  • Reduce human errors 
  • Maintain better control over the system
  • Share dispatch functions between workstations 
  • Scale the system easily 


Key Features

  • 911 String Parsing 
  • Automated Search 
  • Detailed Manual Search 
  • Incident Management 
  • Box Card Management 
  • Equipment Management 
  • Reporting 
  • Network Ready 
  • Customizable for Your Operation

iCAD Pro Special Offer

The most efficient way in the world to run call centers

Take control of your call center, and monitor incidents:

Intuitive and Easy-To-Use User Interface. Have easy access to all the tools and features of the system in a simple user interface that’s easy to use and easy to remember.  


Tools and Features That Make a Difference.  From simple calls to complex emergencies, you will have all the tools you need to run an efficient operation. No bells or whistles, only the features that make a difference to the people that count on you.


Secured Multi-User Environment. Give your team the right tools to enhance their productivity without compromising sensitive information. Keep secured data out of reach with user level, feature-by-feature access permissions. 


Exceptional Customer Service and Technical Support.  Receive 24x7 year-round technical support and hands-on assistance. 

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iCAD Pro Special Offer
Find Out More Below
Request Product Demo

All CAD Functions in ONE Seamlessly Integrated System

Address and Block Profiles

Address and Block Profiles

Address and Block Profiles

Pre-plan files 

Hazardous material tracking 

Box card profile 

Nearest hydrant 

Incident Management

Address and Block Profiles

Address and Block Profiles

Automatic and detailed event log 

Department-specific incident numbering 

Automatic alarm level escalation 

Incident type and location profile 

Automatic equipment substitution 

One-click dispatch 

Incident Management - Cont'd

Address and Block Profiles

Incident Management - Cont'd

Nearest hospitals list 

Address and block search engine 

Automatic equipment release 

All information on a single screen 

Intuitive and easy to use  

Fire Departments

Equipment Monitoring

Incident Management - Cont'd

Detailed station profile 

Station level status alarms 

Station response time 

Equipment inventory and substitutes 

Box Card Management

Equipment Monitoring

Equipment Monitoring

Visual editor with drag-drop 

Default box card 

Unlimited incident types 

Unlimited alarm levels  

Equipment Monitoring

Equipment Monitoring

Equipment Monitoring

View all equipment and stations on file 

Ability to change status and assignment 

Visual and audible notification 

Status-level timers and alarms 

Visual editor with drag-drop  

911-Console Interface

911-Console Interface

911-Console Interface

Flexible 911 string format 

Automatic 911 string parsing 

Built-in address and block search engine 

Assigns box cards automatically

Raw call data archive  

Built-in Reports

911-Console Interface

911-Console Interface

Detailed incident report 

Call statistics reports 

Print reports per station or department 

Specify date ranges 

Administration

911-Console Interface

Administration

Access level security 

Supervisor console 

Easy to use configuration assistance 

Single and multi-user 

Access to incident raw data 

iCAD Pro Special Offer

Special Offer- Order iCAD Pro ($84,599) and Pay Only $32,599! Use the Order Form Below.

iCAD Questions and Order Form

Please fill out and submit the form. One of our Customer Success Agents will contact you within 24 hours.

817.658.3167

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