- Increase the production process and order delivery speed.
- Faster and errorless automated Just-in-Time Purchasing.
- Quickly apply templatized processes to create complex orders.
- Speed up customer service, order taking and scheduling.
- Error-free and faster production information processing.
- Eliminate wait time and information bottlenecks.
- Instantly prepare complex business and production reports.
Do less work.
From contact management and communication tools, to quoting and production, this system includes everything you need to run a highly efficient operation.
It can help you manage, organize and control your workflow easier than you may have thought possible.
Get things done faster.
The system offers information accessibility and management tools for business owners and managers as well as office personnel and technicians.
Visually plan production for single orders or for the entire workload. Use drag-drop to make changes, and the system makes adjustments to the planning automatically.
Give your customers better service.
Create as many templates as needed. Being able to create multiple templates for the same product allows you save tremendous amount of time and effort.
Increase your business potential.
Save time and effort with Order Templates. You can include Special Instructions, Options, Production Planning, and attach documents from your file system.
Find all the information you need about an order in a single intuitively designed Order screen.
Why iWork
Key Features
Intuitive and Easy-To-Use User Interface. Have easy access to all the tools and features of the system in a simple user interface that’s easy to use and easy to remember.
Tools and Features That Make a Difference. From simple service calls to complex projects, you will have all the tools you need to run an efficient operation. No bells or whistles, only the features that make a difference.
Secured Multi-User Environment. Give your team the right tools to enhance their productivity without compromising sensitive information. Keep secured data out of reach with user level, feature-by-feature access permissions.
Exceptional Customer Service and Technical Support. Receive 24x7 year-round technical support and hands-on assistance.
Detailed contact information
Easy access to history
Customer reminders & periodic mailers
Referral management and mailings
Detailed order information
Quote tracking and conversion to orders
Work and delivery scheduling
Separate billing and service locations
Detailed description for steps and phases
Pre-defined duration for each step
Automatically populate production dates
Easy order duplication
View work load day by day
Maintain workday notes
Show order details for each day
Display calendar by work type or department
Track parts and their vendors
System will match up vendors and parts
Automated PO generation
Best price based on lead time needed
Daily planner & drag-drop scheduling
View planned work by type
Show required inventory for each step
Includes a clipboard for re-scheduling
Full-featured and seamlessly integrated
Real-time, automated templates
Unlimited number of templates
Include duration of each step
Pre-determine the dates of each step
Inventory control, manual or automated
Ideal for tracking supply levels
Kits and assemblies support
Up to the minute status and cost analysis
Detailed job information tracking
Include quotes, orders, and invoices
Work-in-progress tracking
Modify and create your own reports
Large number of ready-to-use reports
Includes sales and expense reports
Access system settings in one place
Wizards for easy configuration
Request any changes to the system
Modify the system to your needs.
Keep the system current with your business